Launch Your No Fail Trust®
Culture
with Jason O. Harris, Safety Keynote Speaker
AVAILABLE IN-PERSON OR VIRTUALLY
National Safety Council
Ohio Safety Congress
New York 811
United Brotherhood of Carpenters
Indiana Constructors
NRECA
Con Edison
Eversource
National Safety Council
Ohio Safety Congress
New York 811
United Brotherhood of Carpenters
Indiana Constructors
NRECA
Con Edison
Eversource
Trust, Built the Way a Flight Crew Builds It
Lt Col (ret) Jason O. Harris turns trust from a buzzword into an operating system. Across 27+ years in uniform, 11 combat deployments, and 470 combat missions, he built the No Fail Trust framework over the course of his career, working with high performance teams, culminating with commanding a flying squadron — then spent the years since translating it for safety leaders and frontline teams, who run on the same basic math a flight crew runs on: skill without a system for trust underneath it breaks the first time the pressure is real. Today, as an active Boeing 777 pilot and author of No Fail Trust: The Flight Manual for Building Teams That Deliver Under Pressure (Forefront Books), Jason gives safety directors, EHS leaders and frontline supervisors a framework for building the kind of trust that keeps people speaking up before something goes wrong.
Why Jason O. Harris is the Perfect Speaker for Safety Leaders
Most incidents don’t start with a missing procedure. They start with someone who saw something and stayed quiet — the operator who didn’t want to slow the line, the new hire who assumed the foreman already knew, the crew that stopped reporting near-misses because nothing changed when they did. Every one of those is a trust failure before it ever becomes a safety failure.
Aviation learned that lesson the hard way. Crew resource management changed the cockpit by making it normal — expected — for the most junior person on the flight deck to speak up. Jason spent 27+ years and 470 combat missions inside that culture, and he knows a checklist only works when people trust each other enough to use it.
He gives safety leaders the system behind it: training that builds competence, process that builds consistency, and leaders who lead people instead of bossing people around — so stop-work authority is something crews actually use, not a line in the handbook.
Hear It From the Leaders Who Booked Jason
The Research Behind No Fail Trust®
In 2024, Jason commissioned a national research study through the Center for Generational Kinetics (CGK), surveying 1,000 working Americans across industries about trust, leadership, and workplace culture. The findings back up exactly what shows up in a safety culture when trust breaks down:
- 88% of working Americans report higher productivity when they have a strong, established sense of trust in their leaders.
- 77% say they would leave a company if they didn't feel they could trust leadership.
- 65% research a company's culture before accepting a job — which matters directly when you're competing for skilled, safety-minded talent.
- 83% trust a boss or CEO more when that leader openly admits a mistake and owns it.
The full findings are published in Jason's white paper, From Trust to Transformation: The First-of-Its-Kind National Study on Elevating Culture and Performance in the Modern Workforce.
Keynotes
Keynote Two
NO FAIL TRUST®
Aviate, Navigate, Communicate
The Seven Skill Sets for Solving Problems Before the Emergency Lights Start Flashing
Every high-performing team needs a framework for the moment something breaks, one that's built and practiced long before the crisis hits. Jason breaks down the same three-step protocol he trained on as a pilot, aviate, navigate, communicate, and the seven skill sets underneath it, using the Apollo 13 crisis as the case study: professional knowledge, situational awareness, assertiveness, decision-making, communication, leadership, and adaptability. Drawn from his book, No Fail Trust.
- Who get rattled by unexpected problems instead of moving through them calmly
- Who need a shared vocabulary for how the team handles pressure, not just individual heroics
- Who want a keynote that connects directly to a framework they can keep using after the event
- The Aviate, Navigate, Communicate framework for staying in control when something breaks
- The Seven Skill Sets that make high-trust problem-solving repeatable instead of accidental
- A clear read on which of the seven skill sets is their team's biggest gap right now
More Than a Keynote
A keynote is often the starting point, not the whole engagement. Jason also works directly with executive teams through immersion days and executive coaching.
Susan S. first heard Jason speak at the Baldrige Foundation's Quest for Excellence Conference, before she brought him in to work directly with the leadership team at the Center for Organ Recovery & Education (CORE), a past recipient of the Malcolm Baldrige National Quality Award, ahead of her retirement after more than two decades as President/CEO. Before the workshop, Jason interviewed CORE's leadership team to understand their culture and the concerns surrounding the transition, then built a half-day session around what he learned.
"Most importantly, Jason helped our team strengthen the relationships and trust necessary to move forward together in service of CORE's mission to Save and Heal lives through donation. At a pivotal moment in our organization's history, he left our leadership team feeling motivated, connected and prepared for the future."
— Susan S., Former President/CEO, Center for Organ Recovery & Education (CORE)
Before a safety keynote, Jason talks with safety and operations leaders to learn where reporting breaks down, then builds the session around their incidents, their language and their goals.
If your organization needs more than a single session on a stage, ask about an immersion day or an ongoing executive coaching engagement.
Who Should Book Jason O. Harris for Safety Events
- Safety directors and EHS leaders who need near-miss reporting and stop-work authority to be real, not just written down.
- Operations executives whose incident rates have plateaued and who know the next gain is cultural, not procedural.
- Safety councils, safety congresses, and expo organizers booking a keynote for frontline supervisors and safety professionals.
- Construction, utility, manufacturing, and damage prevention leaders building a speak-up culture across crews and sites.
TRUST IS A PROCESS
Not a One-Time Event
Free Post-Event Tools and Resources »
Empower your participants to continue building No Fail Trust® even after the keynote is over. Every attendee receives these practical tools and resources from Trust Keynote Speaker Jason O. Harris.
No Fail Trust® Keynote Bonus Videos
Keep No Fail Trust® fresh in your participant’s minds with this engaging video series. Part encouragement, part reminder, this free 4-video series inspires tangible action.
*CAN BE CUSTOMIZED AND WHITELABELED
No Fail Trust®
Workbook
True understanding begins with application. This free downloadable workbook is designed to facilitate real-world implementation of No Fail Trust® principles. A spiral-bound print version is also available, contact us for bulk pricing.
7 Skill Sets of
No Fail Trust®
Cultivate these 7 Skill Sets to build high-flying levels of trust with your team. Use this free guide to identify your strengths and opportunities for each skill set.
Customization
While the principles of trust don’t change, every organization applies them uniquely. Jason tailors his content to your challenges and objectives.
Engagement
Jason will arrive the day before his presentation and spend time connecting with your attendees before, during, and after the event.
Support
Need a video course, training program or recommendations on building a culture of trust? Jason and his team are here to help.
FAQ
Does Jason Harris customize his keynote for safety audiences?
Yes. Before every engagement, Jason talks with safety and operations leaders to understand where reporting and trust break down, then builds the session around their incidents, their language, and their goals.
What does it cost to book Jason Harris for a safety keynote?
Jason’s keynote fees vary based on event type, travel requirements, and customization scope. Contact Jason’s team directly at jasonoharris.com/speaking for a quote specific to your event. His team responds within one business day.
Has Jason Harris spoken at safety events before?
Yes — the National Safety Council Safety Summit, the Arizona Chapter of the National Safety Council, the Ohio Safety Congress & Expo, the New York 811 Excavation Safety Expo, and the Child Development Council Safety Summit are among the safety events that have booked Jason, along with organizations like Con Edison, Indiana Constructors, and the United Brotherhood of Carpenters.
How does trust connect to psychological safety?
Psychological safety is what people feel when they believe they can speak up without being punished or embarrassed. Trust is what creates it. Jason gives leaders specific behaviors that build it — including owning their own mistakes, which 83% of working Americans say makes them trust a boss more, according to his 2024 national study.
Does Jason speak at safety conferences and expos?
Yes. He delivers general-session keynotes for safety congresses, summits, and expos, and leadership workshops for supervisors and safety committees.
What is No Fail Trust®?
No Fail Trust® is Jason's trademarked leadership framework, built while commanding a flying squadron, structured around three pillars: Trust the Training, Trust the Process, Trust the People.
Book Jason Harris for Your Safety Event
If your organization needs a tune-up, let's get on a call.
No Fail Trust Flight Companion Guide